This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.commutedesign.com (the "Site").
1. Analytics
When you visit the Site, we automatically collect certain personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to the Site
Your IP address
Additionally, as you browse the Site, we collect information with details about your use of the Site, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
2. Cookies
The Site uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.
The following functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve the Site to you.
The following analytics and performance cookies are used on the Site. We use analytics cookies to view site traffic, activity, and other data.
3. Customer Data
When you make a purchase or attempt to make a purchase through the Site, we collect personal information from you to fulfill the order (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We may collect information including your:
Billing and shipping address
Details relating to your purchase (for example, item size, colour and quantity)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, the Site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
If you create a customer account on the Site, we collect personal information to improve our checkout experience and customer service. This information may include your:
Billing and shipping address(es)
Details about your orders
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
4. Visitor Data
The Site is hosted by Squarespace. Squarespace collects personal data when you visit the Site, including:
Information about your browser, network and device
Web pages you visited prior to coming to the Site
Your IP address
Squarespace needs the data to run the Site, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
5. Fonts
The Site uses font files from Google Fonts and Adobe Fonts. To properly display the Site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
6. Email Communication
We may use your personal information to communicate with you in the following ways:
6a. Abandoned cart emails
You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave the Site without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to the Site, where you can pick up where you left off and complete your purchase.
6b. Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
It is not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
6c. Marketing emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
7. Other situations where we may share your personal information
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
8. Data Retention
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
9. Changes or Updates to our Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at commute@commutedesign.com